Refund Policy

1. Refund eligibility

You may request a full refund within 14 days of your initial SelectSight Pro purchase. This applies to both monthly and annual subscriptions.

Renewal payments and requests made after the initial 14-day window are generally non-refundable. If you were charged twice or experienced a service failure, contact us so we can review the issue and arrange an appropriate resolution, including a refund where applicable.

This policy does not limit any rights you may have under applicable consumer law.

2. How to request a refund

Email j.ohnie@outlook.com with the subject “SelectSight refund request.” Include:

• The email address associated with your purchase.
• Your order or receipt ID and purchase date.
• For duplicate charges or service failures, a brief description of the issue.

Do not send passwords, full payment card numbers, or sensitive screenshots. We will use your request details to locate the payment and confirm the outcome by email. For the initial 14-day refund window, eligibility is based on when you send your request.

Approved refunds are returned to the original payment method. The time for the credit to appear depends on the payment provider and your bank; we do not guarantee a fixed arrival date.

3. Cancelling a subscription

You can cancel future renewals through the subscription management option in SelectSight or contact j.ohnie@outlook.com for help.

Cancellation stops future renewals. Without a refund, your paid access continues until the end of the period you have already paid for. Cancellation alone does not request or issue a refund; use the process above to request one.

If a subscription payment is fully refunded, the paid access covered by that payment ends. Free local OCR remains available. Uninstalling the extension does not cancel a subscription.

4. Digital delivery and returns

SelectSight is digital software. No physical goods are shipped, so there is nothing to return. Refunds for paid subscriptions are handled under this policy.